www.hardtofindcomponents.com and america.hongfaith.com are located in Bay Area of San Francisco established in 1997. We accept orders online on Hard to Find Computer Products. We are also an authorized Intel® Product Dealer and Intel® Solution Provider. We can provide competitive prices on full line of Intel products.

Our Privacy Policies:

When you make an online purchase from us, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via email if we have other questions regarding your order. In addition, you will be automatically signed up to receive email updates about new products, and any promotions. You may opt out, at any time, simply by emailing us.

Persons who supply us with their telephone number online may be contacted by us if we have questions regarding your order. We will not call you regarding any promotions or share your telephone number with other companies.

In general, all information requested to process an order is confidential and we will use this information carefully.

Hong Faith America does not share or sell our customers personal information to any company.

Our Warranty:

All products have a 15-day DOA “Dead on Arrival” warranty unless otherwise stated. We will replace the defective products OR refund the cost of products less initial shipping, surcharge and return shipping cost. Re-stocking fee (up to 30% of the purchase price) will be charged to all returned products other than for defective reasons. Support Pack fee is non-refundable once the ID and password are issued. All products have 90-day functional warranty unless otherwise stated. Memory and CPU have 30-day warranty. The warranty is limited to the original purchase and is not transferable. Proof of purchase is required to substantiate date of purchase, invoice/receipt containing name and address of purchases and serial number of products purchased. The products shall not have been previously altered, repaired or serviced. Serial number shall not have been altered or removed. The products shall not have been subject to accident, misuse or operated contrary to the instructions contained in accompanying manuals. Hong Faith America is not responsible for damage caused by improper handling, use other than the manufacturers’ intended application, or any event which occurs after we ship the product. If the packing is delivered damaged, the customer must contact us immediately and file a claim with the carrier.

Returned Merchandise Policy: 

All returned products must have an RMA number issued for it. The most efficient manner of obtaining an RMA number is to email your request to support@america.hongfaith.com. Return shipping charges are the customers’ responsibility.

Contact Information:

Phone

415-992-5557

 

Address

1212-H El Camino Real, #213, San Bruno, CA 94066

 

E-Mail

Sales: sales@america.hongfaith.com , sales@hardtofindcomponents.com
Customer Support: support@america.hongfaith.com